Tim Hortons Build Practice Test

These questions are part of the practice quiz. Start practicing

• Which choice best helps minimize cross-contact when accommodating a dairy-free beverage request?
• Which of the following is the Grilled Chicken Wrap?
• Which item specifies equipment including a parfait spoon and lid?
• Which option describes dunking the Earl Grey tea bag in and out 10 times?
• Which preparation steps describe 'bagels toasted and cream cheese, and side'?
• What is the role of team briefing at the start of a shift?
• Which of the following outlines key steps for safely handling hot beverages to prevent spills?
• Which of the following is the Artisan Style Grilled Cheese Panini?
• What should you do if a co-worker is not following safety protocols?
• Which statement accurately reflects the steps in a store opening briefing before the first customer arrives?
• Which order describes adding chocolate milk to Ice Capp using the first line?
• How should you ensure drive-thru order accuracy when a customer changes items after initial input?
• How many bread slices are used in total?
• What is the stated purpose of parchment paper in this recipe?
• Outline the steps for a store opening briefing before the first customer arrives.
• Which drink's preparation notes include a flavored pump (3x for med vanilla syrup)?
• When restocking a pastry case, how should you place items to support FIFO?
• What type of bread is described for the signature melts?
• What is the proper way to greet a customer in a drive-thru window?
• What is the correct order to handle a customer complaint regarding a misspelled order in a Tim Hortons store?
• Which option lists the exact combination 'Ice coffee, Ice coffee dispenser, Parfait spoon, Ice'?
• What is the importance of FIFO for pastries and how would you implement it in display?
• Which steps are included in handling cross-contact risk for allergen-containing products?
• What step confirms resolution after addressing a cleanliness issue in the washroom?
• What is the proper storage and stock rotation approach for Tim Hortons coffee beans and ground coffee?
• What temperature should milk be steamed to achieve smooth microfoam for a latte?
• Which item includes Greek yogurt as an ingredient?
• Which kitchen tool is required to cook the signature melts?
• What is the correct way to handle customer-provided utensils or cups in a Tim Hortons store?
• Which action is appropriate when signage is used for washroom closure?
• For a regular size oatmeal mixed berry, how many mixed berry scoops are added?
• Which signs indicate freezer burn on frozen pastries and what action should you take?
• Which wrap includes a hash brown cut in half?
• What is the difference between a latte and a cappuccino in terms of milk texture?
• Which item includes Chipotle Cheddar Chicken?
• How many slices of processed cheese are used in the signature melts?
• What is an essential action when handling allergen information for a customer’s order?
• Which item is the Artisan Style Grilled Cheese Panini?
• In Specialty Tea for Large and Extra Large, how many Earl Grey tea bags are used?
• Which drink is described as having a white dome lid?
• What is the proper method to wipe down high-touch surfaces during peak times?
• What is the default toasting instruction for English muffins?
• What sauce is used on the wraps?
• A flavored syrup Ice Coffee includes which customization?
• Which description matches Ice Capp with chocolate milk or soy milk?
• Explain the role of the POS system in inventory control.
• Which preparation steps describe 'bagels, toasted and butter'?
• When an order is on the side for cream cheese, where should the cream cheese scoop be placed?
• What should you do to avoid pressuring a customer when upselling?
• Which bread component is listed as 'other bread slice' in the recipe?
• Ice Coffee with chocolate or soy milk includes which ingredients?
• What bag size is associated with potato wedges?
• How is speed of service measured in Tim Hortons and what are common targets?
• Which option best describes the benefit of calibrated equipment in Tim Hortons operations?
• What steps would you take to handle a power outage in the store?
• In Specialty Tea for Small and Medium, how many Earl Grey tea bags are used?
• Which item includes 5 piece bacon and mayo?
• Which items are included in Breakfast Combo 3 items?
• When a customer provides their own utensils for dining in, what is the recommended practice?
• How is the shredded cheese measured in the recipe?
• Which drink's description notes a parfait spoon and a flat lid?
• How should you handle a request to customize a beverage that may affect allergen status (e.g., dairy-free)?
• What is a key purpose of ongoing quality checks?
• A standard Ice Coffee order includes which dairy and sugar components?
• Which combination of ingredients is included in the Chipotle Cheddar Chicken?
• Explain the proper method to clean and sanitize the drive-thru window area between customers.
• Describe the proper procedure for cleaning an espresso grinder hopper and burrs.
• Which item is the Grilled Wraps?
• In drive-thru order handling, which option describes the purpose of the final check before handing off?
• Which item lists both raspberry syrup and lemon syrup as part of its base for small size?
• What is the recommended approach when a customization is unavailable and you need to confirm price?
• What is the two-hour rule for perishable foods, and what is an example?
• Which beverage's preparation specifies filling the neutral base to the 4th line?
• Which item includes salted caramel syrup with a 2x for small?
• In correcting a mischarged transaction in the POS system, which action completes the correction?
• Explain the steps for cleaning and sanitizing a pastry case at the end of a shift.
• When a customer requests a discount for a minor issue, what is the proper sequence of actions?
• How should you handle a product recall or suspected allergen contamination?
• Which statement best describes a proper inventory rotation method used in Tim Hortons?
• Which sequence describes a breakfast sandwich on a homestyle biscuit?
• Which combination of ingredients is included in the Garden Vegetable?
• Which ingredient accompanies the deli turkey/ham in the signature melts?
• Which option correctly describes an Ice Capp with milk?
• How should you manage a drive-thru order to ensure accuracy and speed?
• How would you manage waste disposal in a Tim Hortons store to minimize environmental impact?
• What is a primary method Tim Hortons uses to ensure consistency in product quality across shifts?
• Which drink uses expresso sprout in its preparation?
• Why is proper cup and lid selection important for drive-thru orders?
• Which sequence describes a breakfast sandwich on an English muffin?
• How many tomato slices are used in the classic sandwich build?
• Which drink lists French vanilla flavoring as a listed component?
• Which option describes the Specialty Tea Bag Out method?
• Which drink is described as a cold beverage with a parfait spoon and ice to rim?
• What wrap size is used for the Grilled Sausage Wrap?
• Which statement correctly pairs a beverage with its lid color and roast level?
• Which drink's description mentions an ice capp base?
• Which combination of ingredients is included in the BLT?
• Which size category uses two Earl Grey tea bags?
• How should dairy products be stored to maintain freshness and safety?
• What is the proper rotation method for pastry displays to maintain freshness?
• Which deli meat is specified for the signature melts?
• How do you handle cash drops during a busy period without delaying service?
• Which lid color is used for the dark roast coffee?
• Explain the correct steam wand technique to produce smooth microfoam for a latte.
• How should you handle a request to refill a customer's own mug, according to health and safety policies?
• Which item is listed as a breakfast side option?
• What is the final step in the correct handling sequence for a misspelled order?
• Which statement defines FIFO in inventory management for bakery items?
• Which drink lists whipped topping and a strawberry puree as flavor notes?
• Which beverage specifically lists a flavor option with an additional quantity of 2x for small?
• What is Tim Hortons' brand standard for cup presentation when serving a standard hot beverage?
• Which statement best describes the purpose of the team briefing at the start of a shift?
• Which cheese components are included in the signature melts?
• During a maintenance issue, what should be done with equipment to prevent use?
• If you count cheese components by type, how many are used in the recipe?
• Which of the following describes the components of a jolly rancher slushy?
• For takeout, how are mixed berries served due to limited space?
• How should you respond to a customization request that is not available?
• What is the recommended sequence for reporting and handling a maintenance issue in-store?
• During a power outage, what is critical to protect perishable product?
• What steps are needed to perform a power outage safe reset of espresso machines after power returns?
• What is the expiry time for Sauces?
• An Ice Coffee with Milk variation includes which combination?
• Which sequence describes a farms breakfast sandwich?
• Which beverage specifies lemon syrup 2x for small and fills the neutral base to the fourth line?
• Which drink's name explicitly includes ice latte?
• Which drink's preparation notes include choose size and vanilla flavoring?
• Which item ends with being grilled on a panini press?
• What is cross-contamination and give an example in a Tim Hortons kitchen.
• Which of the following is the Crispy Chicken Wrap?
• In the decaf vs. dark roast lineup, which lid color identifies the decaf option?
• When managing two customers with simultaneous requests at the counter, which approach is recommended?
• What is the expiry time for Original Blend?
• What equipment is listed for a Black iced coffee?
• Which item is used to line the cooking surface for the signature melts?
• Which of the following is the Grilled Wraps?
• In the misspelled order handling sequence, which step comes immediately after apologizing?
• What type of cheese is used on the Bagel BELT?
• How would you handle a customer requesting a product that is out of stock?
• Which items are included in the opening checklist for a Tim Hortons shift?
• Which drink includes mocca as an ingredient?
• Which drink's ingredients include both original blend and hot chocolate?
• How many bacon strips are included in the Grilled Bacon Wrap?
• If a policy allows refilling a customer's own mug, which steps are correct?
• Which description best describes the Turkey Bacon Club?
• A standard Ice Capp order includes which components?
• Which beverage option includes a neutral base?
• If a policy prohibits additional discounts, what is the appropriate action?
• The specified meat in the signature melts is best described as what type of meat?
• Which combination of ingredients is included in the Chicken Bacon Ranch?
• What is the correct sequence when sanitizing the drive-thru window area between customers?
• Which beverage is prepared using a classic machine and requires selecting a size?
• In the classic sandwich build, which component is toasted first?
• What hygiene steps should you take before handling food items?
• Which item includes 2 wrap snacker portions and mayo?
• Describe a scenario and steps to de-escalate a dissatisfied customer during a busy rush.
• An Ice Coffee order with adjustable dairy and sweetness uses which specifications?
• Which item includes a hash brown cut in half?
• Which drink's recipe includes med double shot?
• Which statement best reflects FIFO in bakery inventory?
• What should you do if you notice a cleanliness issue in the customer washroom?
• Which action best demonstrates adherence to safety policies when a coworker is not following protocols?
• If a freshly baked donut has been left on the counter for 2 hours and 15 minutes, what should be done?
• Which combination of ingredients is included in the Turkey sandwich?
• Which sequence describes a breakfast sandwich on a bagel?
• Which combination of ingredients is included in the Ham and Cheddar sandwich?
• How do you verify cash accuracy at the end of a shift?
• Which drink uses vanilla flavoring pumped (2 pumps for small) as part of its recipe?
• Which topping is added to regular size oatmeal maple?
• In resetting a mischarged transaction in the POS system, which is the correct third step?
• Which drink offers a choice between blue raspberry and cherry flavors?
• Which approach best describes effective upselling without being pushy?
• Which item uses zigzig chipotle sauce?
• What does the term 'artisan style' indicate in the context of this recipe?
• What is the expiry time for Dark Roast?